Frequently asked questions

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When will the Sunflower system start shipping?

We have not finalized our shipping timeline yet. We are currently in discussion with various manufacturing partners and we will release more information as we get further in our planning.

How much will it cost?

We have not announced our pricing yet. Once the system is closer to production we will share our prices on this website.

Our initial target market is high-end residential properties, and our prices will aim to be competitive to security systems typically installed for such homes.

I thought your system would be shipping by now?

We are building a very sophisticated system, and it has taken longer to design and develop it than we initially anticipated. Our number one goal is to provide a reliable, safe and completely autonomous system — the likes of which has never been available in the consumer market.

We have made a ton of great progress in our development and testing and we are more confident than ever that we will be able to bring this system to market in due time.

What is taking so long?

In the course of our testing and development we had to solve many complex and unanticipated problems. Building an autonomous surveillance system that is capable of operating in diverse weather and lighting conditions is not an easy task.

We are very proud of the progress we made so far, and we think all our future customers will be as well.

How do you deal with current drone regulations?

We will comply with all local, state, and federal regulations applicable to operation of our system. While today's regulations may limit the utility of our system, we believe our system will still be very useful to homeowners. Over time we expect the regulations to evolve and allow for new and broader uses of our system.

How are the sunflowers different from normal motion-activated lights?

Most motion-activated lights contain only one or two motion sensors to cover a large area. These sensors typically go off whenever something moves, even if it’s just a branch in the wind.

Sunflowers, on the other hand, contain over 20 sensors that can detect motion and vibration. They share information with one another, essentially comparing notes to reduce false alarms. They learn your property’s daily activities and use information from other smart home devices to make the best alert decisions possible.

Where should I place my sunflowers?

Place your sunflowers in important security areas, such as around your home's front and rear entrances. You may want to place one in your front yard close to the road, another near your front door, and one on each side of your backyard.

Our app will guide you through installation, and we'll offer more detailed tips closer to the release date.

Where can I install the hive?

Place the hive in the backyard, patio or garden. It is roughly the same size as a dog house and should be placed out of the way and under an open sky.

Over time we will provide additional installation options, such as various roof mounts.

How many sunflowers do I need to cover my property?

Coverage depends on factors such as property size and shape, as well as density of trees and shrubs. During the purchasing process, we will provide a recommendation for adequate coverage for a given property.

How do the sunflowers manage privacy?

Unlike many smart home security solutions, sunflowers do not contain any video cameras. Rather, they use a combination of other sensors to detect when and where someone or something is on your property and alert you or a monitoring service you selected.

Will I need to charge the bee?

No. The bee is self-charging. It lands precisely in its housing, which charges it while it is docked.

Do I need to pilot the bee myself?

No. The bee is fully autonomous. You will never need to launch, pilot, or land the bee yourself. However, if you would like to inspect a particular part of your yard or home, you can use our app or Siri integration to tell the bee to go look at a specific spot.

How long does the bee fly?

We are targeting around 15 minutes of flight for a fully charged bee. Our typical deployments last just 2-3 minutes, so the bee should be always ready to go at a moment's notice.

Our unique charging system is capable of fully recharging the bee in about 30 minutes.

How much area can a bee cover?

Our goal is to cover a large residential property. Depending on the shape of the property we aim to cover up to 6 acres of land.

How is Sunflower Labs funded?

We raised our seed round from General Catalyst, Stanley Ventures - venture arm of Stanley Black & Decker, Social Discovery Ventures, Nori Matsuda - an angel investor and CEO of Sourcenext, Edward Shenderovich - Co-founder and Chairman at Knotel, and Phil Libin - CEO and cofounder of All Turtles an AI startup studio.

Can I get a refund of my reservation fee?

Yes. For reservation fee refunds, contact Sunflower support:

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