Frequently Asked Questions

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When will the Sunflower Home Awareness System be available?

We plan to start the Sunflower Home Awareness System beta program with our earliest supporters in late 2017.

How can I get access to the beta program?

We will be choosing early beta participants from the those who joined the beta program and reserved a system

How much will the system cost?

The final prices will be announced in 2017. If you reserve your place today, you will receive $100 off when we ship.

Where should I put my Sunflower Smart Lights?

Plant your Smart Lights in important security areas, such as around your home’s front and rear entrances. You may want to place one in your front yard close to the road, another near your front door, and one on each side of your backyard.

The Sunflower app will guide you through installation, and we’ll offer more detailed tips closer to the release date.

How are the Sunflower Smart Lights different from normal motion-activated lights?

Most motion-activated lights contain only one or two motion sensors to cover a large area. These sensors typically go off whenever something moves, even if it’s just a branch in the wind.

Sunflower Smart Lights, on the other hand, contain over 20 sensors that can detect motion, footsteps, and sound. They share information with one another and with the Sunflower Hub, essentially comparing notes to reduce false alarms. The Hub learns your property’s daily activities and uses the current weather and information from other smart home devices to make the best alert decisions possible.

How many Sunflower Smart Lights do I need to cover my property?

Coverage depends on factors such as property size and shape, as well as density of trees and shrubs. Based on our testing, we currently believe a set of four Smart Lights provides reliable coverage of rear and front entrance areas for the average suburban home.

Can I use more than four Smart Lights?

Yes. Smart Lights come in sets of four, but the Sunflower home awareness system can accommodate as many lights as you need to cover your property.

How do the Sunflower Smart Lights manage privacy?

Unlike many smart home security solutions, Smart Lights do not contain a video camera that uploads images of your home to a remote server. Rather, they use a combination of other sensors to detect when and where someone or something is on your property.

Will I need to charge the Sunflower Flying Camera?

No. The Flying Camera is self-charging. It lands precisely in its housing, which charges the camera while it is docked.

Do I need to pilot the Flying Camera myself?

The Sunflower Flying Camera is fully autonomous. You will never need to launch, pilot, or land the camera yourself. However, if you would like to inspect a particular part of your yard or home, you can use the Sunflower app to tell the Flying Camera to go to a specific spot.

How does the Flying Camera manage privacy?

The Flying Camera is only deployed at your request. It has mounted lights that make it clearly visible when it’s flying. The camera’s software keeps it facing your property, and it’s programmed so that it never flies outside of your property bounds.

Where does the Sunflower Flying Camera live?

The Flying Camera has dedicated housing that lives outdoors and is weatherproof, childproof, and pet-resistant. The housing charges the Flying Camera and provides a safe storage location. More details on the housing to come as we get closer to that release.

How is Sunflower funded?

We raised our seed round from General Catalyst, one of the top VCs in Silicon Valley, and from Nori Matsuda, an angel investor and CEO of Sourcenext.

Can I get a refund of my $25 reservation fee?

Yes. For reservation fee refunds, contact Sunflower support: support@sunflower-labs.com